Orange Line Shuttles Work Well After ‘Growing Pains’ Says MBTA GM – NBC Boston


The deployment of the chartered shuttles has not been entirely smooth, but the service is going well almost a week after the Orange Line shutdown projectyouMBTA Chief Executive Steve Poftak said Wednesday.

He said there were “a handful of growing pains,” including an anecdotal report of a shuttle driver getting directions from a passenger, but there were several days without reports of major problems, a Poftak said.

“I think the bus drivers now understand their routes very well,” he told reporters during a briefing on the project he calls “the orange line super push” on the platform. of the suburban train from Ruggles station.

While some people reported longer than normal commutes to work, the first three weekday commutes during the shutdown went pretty well. About the shuttles, in particular, Poftak said, “we haven’t had any major problems so far.”

The works are still on schedule, but the general manager noted, “we still have 25 days to do, there is a lot of work to do”.

The 11-mile subway line that connects the city of Malden in northern Boston to the city’s Jamaica Plain neighborhood was closed for 30 days Friday night so the Massachusetts Bay Transportation Authority could carry out track and signal repairs that would take normally one year.

To complicate matters, a section of the MBTA Green Line was also closed for a month on Monday for construction work to be completed.

With the orange line closed for 30 days, people are finding different ways to get around.

The T offers shuttles between the stations and the city has reserved lanes reserved for buses in certain streets. Commuter trains are also running with increased frequency — and Poftak said some heavily used trains will receive more cars as the agency adjusts to ridership levels.

The T has also deployed hundreds of workers to help commuters navigate the new system. The traffic nightmares that had been anticipated with more vehicles on the roads and reconfigured streets have not materialized, but the full impact will not be known until after Labor Day and with the start of the school year.

“I think there will be a continued need to have systems for people,” Poftak said.

The Orange Line normally handles around 100,000 rides per weekday, according to the MBTA. In addition to getting commuters to work every day, visitors also use the Orange Line to access many top tourist destinations.

The MBTA has had a series of issues over the past year that prompted the Federal Transit Administration to launch a review of the system, and the shutdown for repairs follows that review.

More Service Changes Coming Soon

A series of service changes for the fall were also announced on Wednesday, which the MBTA says will help them meet FTA guidelines regarding staffing shortages.

There will be service changes on all T lines except the Blue Line, including fewer services on Green Line branches during weekdays and weekends, starting August 28. Many bus lines are also affected on the same date.

The MBTA also warned that changes would be made to the commuter rail and ferry in October.

Officials said these changes will help maintain safety and service.

For the full list of changes, Click here.


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